How do I become a member of the AEON Credit Cards-Asiatravel Cash Reward Program?
There are two ways in which you can become a member of this program:
- Make your first booking through http://www.asiatravel.com/acshk. Once your booking is confirmed, you will automatically become a member of this program, and an email will be sent to you including your membership details as well as an activation link.
- Or sign up as a member by clicking through the Cash Reward link on http://www.asiatravel.com/acshk homepage. After submitting your details, a confirmation email will be sent to you regarding your membership status.
How do you reward the Cash to me?
We will reward the monies into the credit card account you provide to us in "My Cash Reward Account"
How do I know when the money is credited into the credit card I have provided?
We shall send an automated email message right after the money is credited into the credit card you have provided.
How long am I allowed to keep the Cash Reward entitlement in "My Cash reward Account"?
You can keep the Cash Reward entitlement before the offer expires. The expiry date is included in the email message which will be sent to you once you've reached the qualifying criteria. No claims are to be recognized after the expiry date.
Which currency will you use for my Cash Reward?
Cash rewards are to in Singapore Dollars (SGD) with the exchange rate present by Asiatravel
What happens to those bookings prior to the launch of this Program?
Any bookings prior to the launch of the Program will not be credited into the Cash reward.
I have entered the password sent in the e-mail registered with A-ACRP, and it gives me the error message: "The information that you have entered is invalid." What am I doing wrong?
Your password is case-sensitive, so please check to ensure that you are entering the password correctly. If you have used the correct details and are still having problems, please send an email message to firstname.lastname@example.org
Alternatively you can request password retrieval by using the 'Forgot your password?' link.
What if I did not receive my Member ID and password after making a booking?
If you do not receive your Member ID and password after completing the booking process, please send us the details of your Booking ID to email@example.com
. We will retrieve the information and forward the details to the e-mail address we have on file.
My concern is not mentioned in this page, who should I direct my query to?
If you have further concerns that are not mentioned in this page, please send your enquiries to firstname.lastname@example.org
and someone will get in touch with you right away.
Will I be entitled to the Cash Reward if I use Asiatravel Cash Voucher to pay for my transaction?
Yes, bookings that are partially paid by using the Cash Voucher are entitled to receive the Asiatravel Cash Reward. Please see the below example which illustrates how the cash reward is calculated:
Example 1: (Hotel Booking)
Asiatravel Rate (SGD 100 x 12 nights) SGD 1,200.00
Minus the Asiatravel Cash Voucher SGD 200.00
Actual Amount Paid SGD 1,000.00
Less tax and service charge SGD 163.00
Cash Reward calculation (6% of SGD 837.00 = SGD 50.22)
** 6% cash reward = 12 materialized bookings accumulated within 6 months
** 4% cash reward = 12 materialized bookings accumulated beyond the 6 months period
Example 2: (Package Booking)
Asiatravel Package Rate: SGD 1,600.00
Minus the Asiatravel Cash Voucher SGD 30.00
Actual Amount paid SGD 1,570.00
Cash Reward calculation (6% of SGD 1,570.00 = SGD 94.20)
** 6% cash reward = Total Package worth SGD 1,500 accumulated within 6 months
** 4% cash reward = Total Package worth SGD 1,500 accumulated beyond the 6 months period